We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.
If you placed an order prior to June 23, 2022 and have questions about your order, order status or to request a return, please call 844-325-9299 for assistance.
National Grid General & Billing Support
National Grid Website: www.nationalgridus.com
Monday to Friday: 8am - 8pm EST
Leaks and Outages:
To report a NYC gas leak, please call 718-643-4050